Contact Us

We're happy to have an initial conversation at no cost to understand your situation and determine whether we can help. This typically takes the form of a video call lasting thirty to forty-five minutes. If there's a potential fit, we'll propose next steps, which might include a paid assessment or moving directly to a specific engagement.

We have particular depth in manufacturing, financial services, healthcare, retail, technology, and professional services. However, we've successfully worked with organizations in other sectors as well. Process improvement principles are broadly applicable; industry-specific knowledge helps but isn't always essential.

We generally don't take on projects smaller than £10,000 because the overhead of engagement setup doesn't make sense for very brief work. That said, a short assessment can often identify whether a larger engagement makes sense. We're happy to discuss your situation regardless of budget.

Most engagements involve a hybrid approach. Discovery work typically requires on-site presence to observe processes and build relationships. Later phases can often be handled remotely with periodic site visits. We adapt to what works best for each client rather than following a rigid model.

This depends on consultant availability and the complexity of your needs. For smaller projects, we can often start within two to three weeks. Larger engagements requiring specific expertise may take four to six weeks to resource properly. If you have urgent needs, mention that when you contact us and we'll see what's possible.

Yes. Once we understand your specific situation, we can connect you with clients who've worked on similar projects. We respect confidentiality, so references are provided with client permission and typically after we've established that there's a genuine potential fit.